OUR
PRIVACY POLICY
Our Privacy Policy
Protecting your personal details when using the Fontaine’s website. Below describes our privacy policy and how your information is used and protected when using our website and contact forms.
By accepting our website’s terms or by visiting the Fontaine’s website you are accepting and consenting to the practices described in our below Privacy Policy.
Fontaine’s believes in the importance of the protection of your personal data. The policy explains how we may collect personal data about you and the security measures we take to protect your personal data.
Please read this policy in connection with Fontaine’s terms and conditions.
When you use our contact form, we will collect your name, email address, and any other information you provide in your message
When signing up, you can choose to opt in or out of marketing communication
If you join our newsletter, we will collect your name and email address.
We use cookies and similar technologies to track your activity on our website through google analytics, google tag manager, and google ads. This data may include your ip address, browser type, and browsing behaviour.
This is how Fontaine’s may use you information you provide to us
To respond to your inquiries when you fill out our contact form
To send you marketing communications and newsletters if you’ve opted in. you can opt out at any time by using the unsubscribe link in any email or contacting us directly.
To monitor and improve the effectiveness of our website using tools like google analytics, google tag manager, search console, and google ads. this helps us understand how visitors interact with our website and allows us to improve our services.
To keep you updated with services, details on discounts and offers.
Fontaine’s works with third-party service providers,
Google analytics: to track website traffic and analyse visitor behaviour.
Google tag manager and search console: to manage and monitor website tags and performance.
Google ads: to display targeted ads and track advertising performance.
These services may collect information about your device, browsing behaviour, and interactions with our site. All data collected is anonymised and aggregated for analysis purposes.
Under the UK GDPR, you have the following rights regarding your personal data:
Right to access: you can request access to the personal information we hold about you.
Right to rectification: you have the right to request correction of any incorrect or incomplete information.
Right to erasure: you can request that we delete your personal data, subject to certain conditions.
Right to object: you can object to the processing of your personal data for direct marketing purposes.
Right to withdraw consent: if you’ve given consent for marketing communications, you can withdraw it at any time by contacting us or using the unsubscribe link in any email.
When you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out within our Privacy Policy and they have given consent for us to use their personal data.
We will not sell or pass on your data to a third party or business associated with Fontaine’s, with the exception of our service provider who will only store your data strictly for Fontaine’s business use.
We will retain your personal data only for as long as necessary for the purposes outlined in this policy. This includes keeping contact information for as long as you remain subscribed to our marketing communications or until you request deletion.
We use cookies to enhance your experience on our website and to collect data for analytics purposes. You can manage your cookie preferences through your browser settings.
We take the security of your personal data seriously and use appropriate measures to safeguard your information from loss, theft, and unauthorised access.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us.